Privacy policy

Last updated: November 15, 2026

At a glance

Bivano is a media player for your own streams, built with privacy in mind. You do not need an account, we run no usage analytics, and we never sell your personal information. Bivano includes no channels, films, or series of its own.

What stays on your device

Everything in your library stays on your phone or tablet: the playlists you add (Xtream Codes login details, M3U links, and imported M3U files), Starred items, Continue watching resume points, Recent channels, pinned groups, and viewing preferences. Bivano also keeps a random, anonymous app user ID in your device's Apple Keychain so Bivano Max stays linked if you reinstall. None of your playlists or watch history is uploaded to Bivano servers.

Your IPTV provider

When you load a playlist or stream a channel, film, or episode — including two live channels at once in Duo — Bivano connects directly to the server or link you added. Your provider's own privacy policy applies to those connections.

Remote configuration

When Bivano opens, it fetches a small configuration file containing ad unit IDs, ad frequency rules, subscription identifiers, store links, and the support email address. No personal data is sent with that request, and bundled defaults are used if the network is unavailable.

Ads and tracking consent

The free plan shows ads served by Google AdMob. Where consent is required, Bivano presents Google's User Messaging Platform (UMP) form before requesting ads, and on iOS asks for App Tracking Transparency (ATT) permission. Tracking occurs only if you allow it — single-screen playback and Duo work the same either way. Upgrading to Bivano Max removes all ads immediately.

Purchases and Bivano Max

Subscriptions are processed by Apple through the App Store and verified via RevenueCat using your anonymous Keychain app user ID. Bivano never sees your Apple ID password or payment card details.

Files you pick

If you import an M3U playlist file from your device or library, Bivano reads only the file you select and keeps a local copy inside the app on your device.

Email support

If you email support@bivano.app, we use your address and message solely to answer your support request.

Your choices and controls

You can delete any playlist at any time (removing its Starred items, Continue watching resume points, Recent channels, and pinned groups), clear watch history for the active playlist in Settings, update your consent under Settings > Ad privacy choices when available, or uninstall Bivano to erase all local data (the Keychain purchase ID remains so reinstalling preserves Bivano Max).

Changes to this policy

If Bivano adds new features in a future update, we will revise this policy and update the date at the top.

Contact

Questions about this privacy policy? Reach us at support@bivano.app.